Frequently Asked Questions
Everything you need to know from pre-shoot planning and shoot day to post-shoot delivery and general info
Before Shoot
Bookings, outfit preparation, and cancellation guidelines
Select your preferred plan and choose a date and time to complete your online booking. Book a Session
For PR or commercial shoots, please contact us via the inquiry form.
Reschedules are accepted up to 3 days before the session, and time changes up to 1–2 days before.
Cancellations up to 3 days in advance are free.
Same-day cancellations or no-shows incur a 50% fee.
As we operate on a reservation-only basis, last-minute changes or cancellations can affect a full day of our schedule — we appreciate as much advance notice as possible.
Studio costumes and props are available for free rental (applies to all photography plans).
You are also welcome to bring your own outfits.
Shoot Day
Studio access, arrival, hair & makeup, and session workflow
We are located at Gran+ Nishi-Nippori 6F, 5-6-10 Nishi-Nippori, Arakawa-ku, Tokyo 116-0013.
Approximately a 4-minute walk from Nishi-Nippori Station (JR Yamanote & Keihin-Tohoku lines).
The building does not have on-site parking. If arriving by car or taxi, please use a nearby coin-operated parking lot.
Professional hair and makeup is included in the Concept Fashion, Men's, Couple, and Maternity/Family plans.
On the General (Concept Fashion) plan, you may opt out of hair & makeup (−¥11,000 tax incl.) or retouching (−¥5,500 tax incl.).
We also offer standalone hair & makeup services: studio visits from ¥15,000 and travel visits from ¥44,000.
After Shoot
Photo delivery, retouching timelines, and usage rights
Original (unedited, compressed) photos are sent promptly via Google Drive after the session.
Retouched photos are typically delivered within 5–7 days, depending on the number of images.
A fast retouch option is also available for an additional fee — just let us know if you need it sooner.
Personal use and social media posting are included at no extra cost.
Commercial use (brand advertising, lookbooks, etc.) requires our B2B commercial plan or prior consultation with the studio.
Other Info
Pricing details, commercial licensing, and general inquiries
The Standard Concept Plan is ¥44,000 (hair & makeup included, 7 retouched photos), the Premium is ¥77,000 (15 retouched photos), and the Couple Plan ranges from ¥66,000–¥110,000.
On the General (Concept Fashion) plan, you may opt out of hair & makeup (−¥11,000 tax incl.) or retouching (−¥5,500 tax incl.).
See the plans page for full details.
Still have questions?
Feel free to reach out — our studio team will be happy to help.